Overview
At pub204, we take the privacy and security of your personal information seriously. This Privacy Policy describes how pub204 collects, stores, uses, and protects the personal data of players who access the platform at pub204.vu. It applies to all registered accounts and to anyone who interacts with the platform — whether you are browsing, registering, depositing, or playing.
By creating a pub204 account, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described here. If you do not agree, you should not create an account or use the platform.
How pub204 Handles Your Data
Secure Storage
All account data is stored on secured servers with access controls, encryption at rest, and regular security reviews to prevent unauthorised access.
SSL Encryption
Every connection between your browser and the pub204 platform is protected with SSL/TLS encryption, keeping your login and payment data private in transit.
Identity Verification
KYC documents are collected solely to verify your identity and comply with applicable requirements. They are not shared for marketing or sold to third parties.
No Data Selling
pub204 does not sell, rent, or trade your personal information to unrelated third parties for their own commercial or marketing purposes.
OTP Security
Your Philippine mobile number is used for OTP-based account verification, helping ensure that only you can access and make changes to your account.
Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact pub204 support to submit a data request at any time.
1. What Information We Collect
When you register and use pub204, we collect the following categories of personal information:
| Category | Examples | Why We Collect It |
|---|---|---|
| Identity | Full name, date of birth, government-issued ID | Account registration and KYC verification |
| Contact | Email address, Philippine mobile number | Account access, OTP, and support communications |
| Financial | GCash or Maya account reference, bank details for transfers | Processing deposits and withdrawals in PHP |
| Technical | IP address, device type, browser, session data | Security monitoring and platform performance |
| Gaming activity | Bet history, game sessions, transaction logs | Account management, responsible gaming monitoring, dispute resolution |
| Communications | Support chat logs, email correspondence | Resolving queries and improving service quality |
We only collect information that is necessary for the purposes described above. You may be asked to provide additional documentation if your account triggers a review or when a withdrawal request requires further verification.
2. How We Use Your Information
pub204 uses the personal information we collect for the following purposes:
- Creating and managing your player account on the platform
- Verifying your identity through the KYC process before enabling full account features
- Processing deposits and withdrawals in Philippine Peso via supported local payment channels
- Sending OTP codes to your registered Philippine mobile number for login and account changes
- Monitoring account activity to detect fraud, unauthorised access, and policy violations
- Responding to your support requests and resolving disputes
- Sending account-related notifications such as transaction confirmations and security alerts
- Fulfilling any applicable legal or compliance obligations
3. Data Sharing and Third Parties
pub204 may share your personal information with a limited set of third parties only where necessary to operate the platform and deliver services to you. These include:
- Payment processors: Your payment details may be shared with Philippine payment channel providers such as GCash, Maya, InstaPay, or PESONet to process transactions. These providers have their own privacy and security practices.
- Identity verification providers: KYC documents may be processed by a third-party verification service acting on behalf of pub204.
- Technology and infrastructure providers: Cloud hosting, database, and security vendors who process data under strict confidentiality agreements with pub204.
- Fraud prevention and security services: Tools that help identify suspicious account activity, duplicate accounts, and unauthorised access attempts.
In all cases, data sharing is limited to what is necessary for the specific purpose. pub204 does not sell personal data or share it with unrelated businesses for their own marketing use.
4. How Long We Keep Your Data
pub204 retains personal data for as long as your account is active and for a reasonable period after account closure to fulfil compliance, dispute resolution, and legal obligations. Specific retention periods depend on the data type:
- Account and identity data is retained for the duration of your account and for a period after closure as required by applicable rules.
- Transaction records are retained to support financial reconciliation, withdrawal disputes, and any applicable audit requirements.
- Support communications are kept for a reasonable period to assist with ongoing and future queries.
- Technical logs such as IP addresses and session data are retained for fraud prevention and security monitoring and are subject to regular purge cycles.
When data is no longer needed and no legal obligation requires its retention, pub204 will securely delete or anonymise it.
6. Account Security and Your Responsibilities
pub204 uses SSL/TLS encryption on all connections between your device and the platform. Access to account data is restricted internally and subject to access controls and authentication requirements. Despite these measures, no online platform can guarantee absolute security, and players share responsibility for protecting their accounts.
To keep your pub204 account secure, you should:
- Use a strong, unique password and change it regularly
- Never share your login credentials with anyone, including family members
- Complete OTP verification steps promptly and do not share OTP codes with others
- Contact pub204 support immediately if you suspect unauthorised access to your account
- Log out of your account when using shared or public devices
7. Your Privacy Rights
As a pub204 player, you have the following rights regarding your personal data:
- Right to access: You may request a copy of the personal information pub204 holds about you.
- Right to correction: If any of your personal details are inaccurate or outdated, you can request that we update them. Some corrections may require re-verification.
- Right to deletion: You may request that pub204 delete your personal data, subject to applicable retention obligations. Deletion requests are processed after account closure.
- Right to object: You may object to certain types of data processing, including the use of your data for any optional communications. Essential processing required for account operation cannot be objected to while your account remains active.
- Right to data portability: In applicable cases, you may request a copy of your data in a structured, commonly used format.
To exercise any of these rights, contact pub204 support using the email address in the footer. We will respond within a reasonable timeframe and may ask for identity verification before processing your request.
8. Minors and Age Restriction
pub204 is strictly for players aged 21 and above. We do not knowingly collect personal information from individuals below this age. Age verification is part of the account registration and KYC process, and any account found to belong to a person under 21 will be suspended immediately and associated funds frozen pending investigation.
If you believe a minor has registered on pub204 using false information, please contact support immediately so the matter can be investigated and the account closed.
pub204 is for adults aged 21 and above only. We take underage access seriously and use identity verification to enforce this requirement at the point of registration.
9. Changes to This Privacy Policy
pub204 may update this Privacy Policy from time to time to reflect changes in how we operate, how we handle data, or in response to changes in applicable requirements. When we make material changes, we will update the date at the top of this page.
We encourage you to review this page periodically. If you continue to use pub204 after a revised policy has been published, you are agreeing to the updated version. If you have questions about any change, you can reach out to support at the email address listed in the footer.
For related information, please also review our Terms & Conditions and Responsible Gaming pages.